Política de privacidad
Privacy Policy
Last Updated: June 8, 2026
Agus Sanchez Ink ("we," "us," "our," or the "Store") operates this website and related services, including all information, content, features, products, and services made available through our online store (collectively, the "Services").
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services to customers worldwide.
This Privacy Policy explains how we collect, use, process, disclose, store, and protect your personal information when you visit our website, make a purchase, create an account, subscribe to our communications, or otherwise interact with our Services.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information.
Contact Information
Including:
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Full name
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Billing address
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Shipping address
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Email address
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Telephone number
Payment Information
Depending on the payment method used, this may include:
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Payment confirmations
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Transaction details
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Billing information
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Payment method information
For security reasons, complete payment card information is generally processed directly by our payment service providers and is not stored by Agus Sanchez Ink.
Account Information
If you create an account, we may collect:
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Username
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Password
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Account preferences
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Account settings
Order and Transaction Information
Including:
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Products viewed
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Products added to cart
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Products purchased
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Order history
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Returns or refund requests
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Customer preferences
Communications
Any information you voluntarily provide when contacting us, including:
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Customer support requests
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Emails
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Messages
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Product inquiries
Device and Technical Information
Including:
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IP address
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Browser type
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Device identifiers
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Operating system
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Internet connection information
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Website usage information
Usage Data
Information about how you interact with our Services, including:
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Pages visited
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Time spent on pages
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Navigation patterns
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Referral sources
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Shopping behavior
2. How We Collect Information
We collect personal information from several sources.
Information You Provide Directly
When you:
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Place an order
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Create an account
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Subscribe to newsletters
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Contact us
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Participate in promotions
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Submit reviews
Information Collected Automatically
When you use our Services, we may automatically collect information through:
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Cookies
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Pixels
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Analytics technologies
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Similar tracking technologies
Information From Third Parties
We may receive information from:
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Shopify
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Payment processors
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Shipping providers
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Analytics providers
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Advertising partners
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Fraud prevention services
3. How We Use Your Information
We use personal information for the following purposes.
Providing Our Services
Including:
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Processing orders
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Confirming payments
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Shipping products
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Managing returns and claims
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Providing customer support
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Managing customer accounts
Improving Our Services
To:
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Improve website performance
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Analyze user behavior
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Enhance customer experience
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Develop new products and features
Marketing and Advertising
Where permitted by applicable law, we may use your information to:
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Send newsletters
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Provide promotional offers
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Inform you about new artwork releases
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Deliver personalized advertising
You may unsubscribe from marketing communications at any time.
Fraud Prevention and Security
To:
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Detect fraudulent activity
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Verify transactions
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Protect customer accounts
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Maintain platform security
Legal Compliance
To:
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Comply with legal obligations
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Respond to lawful requests
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Protect our rights
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Resolve disputes
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Operate our website
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Remember customer preferences
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Analyze website traffic
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Improve functionality
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Measure marketing effectiveness
Depending on your location, you may have the right to accept, reject, or manage certain categories of cookies.
You can also modify your browser settings to block cookies, although some website functionality may be affected.
5. How We Share Information
We do not sell your personal information.
However, we may share information with trusted third parties when necessary to provide our Services.
Service Providers
Including:
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Shopify
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Payment processors
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Shipping carriers
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Cloud hosting providers
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Customer support providers
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Analytics services
Marketing Partners
We may share limited information with advertising and marketing partners to:
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Measure campaign performance
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Deliver relevant advertisements
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Improve customer acquisition
These third parties process information according to their own privacy policies.
Legal Requirements
We may disclose personal information when required to:
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Comply with applicable laws
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Respond to legal requests
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Protect our rights
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Prevent fraud or illegal activity
Business Transfers
If Agus Sanchez Ink undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
6. Shopify
Our store is powered by Shopify.
Shopify may collect and process personal information necessary to operate and improve its platform.
Information submitted through our website may be transmitted to and processed by Shopify and certain authorized service providers in multiple jurisdictions.
For additional information regarding Shopify's privacy practices, please visit:
7. International Data Transfers
Because we serve customers internationally, your information may be transferred to and processed in countries outside your country of residence.
Where required by law, we implement appropriate safeguards for international data transfers, including:
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Standard Contractual Clauses approved by the European Commission
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UK-approved transfer mechanisms
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Transfers to jurisdictions recognized as providing adequate protection
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide Services
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Maintain customer accounts
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Fulfill contractual obligations
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Comply with legal requirements
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Resolve disputes
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Enforce our policies
When information is no longer required, it will be securely deleted or anonymized.
9. Your Privacy Rights
Depending on your location, you may have some or all of the following rights.
Right of Access
You may request access to the personal information we hold about you.
Right to Correction
You may request correction of inaccurate or incomplete information.
Right to Deletion
You may request deletion of your personal information, subject to legal exceptions.
Right to Data Portability
You may request a copy of your personal information in a portable format.
Right to Object
You may object to certain forms of processing, including direct marketing.
Right to Restrict Processing
You may request that processing be restricted in certain circumstances.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact:
10. Marketing Communications
You may unsubscribe from promotional emails at any time by:
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Clicking the unsubscribe link in any marketing email
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Contacting us directly
Even if you opt out of marketing communications, we may still send service-related communications regarding:
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Orders
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Shipping updates
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Account information
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Legal notices
11. Children's Privacy
Our Services are not intended for children under the age required by applicable law in their jurisdiction.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.
12. Security
We implement commercially reasonable technical, organizational, and administrative measures designed to protect personal information.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for:
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Third-party privacy practices
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Third-party content
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Third-party security measures
We encourage users to review the privacy policies of any external websites they visit.
14. Complaints
If you have concerns regarding our handling of personal information, please contact us first:
Email: info@agussanchez-ink.com
If you reside in the European Economic Area or the United Kingdom, you may also lodge a complaint with your local data protection authority.
Residents of Spain may contact:
Spanish Data Protection Agency (AEPD)
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.
Updated versions will be posted on this page together with the revised "Last Updated" date.
16. Contact Information
Store Name: Agus Sanchez Ink
Website: agussanchez-ink.com
Email: info@agussanchez-ink.com
For any questions regarding this Privacy Policy or our handling of personal information, please contact us using the email address above.